Cannot send or receive mail in WHM/cPanel Exim; frozen in queue

Error:

LOG: MAIN cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1WkPBs-0003X3-Nmdelivering 1WkPBs-0003X3-NmLOG: MAIN PANIC failed to expand condition “${if and{{bool_lax{NULL}}{bool_lax{${perl{should_archive_outgoing_message}}}}}}” for archive_outgoing_email router: Undefined subroutine &main::should_archive_outgoing_message called. inside “and{…}” conditionLOG: MAIN PANIC failed to expand condition “${if and{{bool_lax{NULL}}{bool_lax{${if eq {$authenticated_id}{}{0}{${if eq {$sender_address}{$local_part@$domain}{0}{${if match{$received_protocol}{N^e?smtps?a$N}{${perl{checkbx_autowhitelist}{$authenticated_id}}}{${if eq{$received_protocol}{local}{${perl{checkbx_autowhitelist}{$sender_ident}}}{0}}}}}}}}}}}}” for boxtrapper_autowhitelist router: Undefined subroutine &main::checkbx_autowhitelist called. inside “and{…}” conditionLOG: MAIN PANIC failed to expand condition “${if and{{bool_lax{NULL}}{bool_lax{${perl{check_mail_permissions}}}}}}” for check_mail_permissions router: Undefined subroutine &main::check_mail_permissions called. inside “and{…}” conditionLOG: MAIN PANIC failed to expand condition “${if and{{bool_lax{NULL}}{bool_lax{${perl{enforce_mail_permissions}}}}}}” for enforce_mail_permissions router: Undefined subroutine &main::enforce_mail_permissions called. inside “and{…}” conditionLOG: MAIN PANIC failed to expand condition “${if and{{bool_lax{NULL}}{bool_lax{${perl{increment_max_emails_per_hour_if_needed}}}}}}” for increment_max_emails_per_hour_if_needed router: Undefined subroutine &main::increment_max_emails_per_hour_if_needed called. inside “and{…}” conditionLOG: MAIN == web@cariplex.com R=dkim_lookuphost defer (-1): dkim_lookuphost router failed to expand “${perl{mailtrapheaders}}”: Undefined subroutine &main::mailtrapheaders called.n

Resolution:

You can rebuild the exim configure with


/scripts/buildeximconf

You should also open a ticket using the link in my signature so our techs can determine how your exim.pl.local file became corrupted in order to prevent it from happening again.

Also,
Backup your exim.conf and run the following.


/scripts/eximup --force